Health Systems|Practices
AI Phone and Scheduling Automation

Help patients get support without unnecessary waits.

Smart Support can answer patient calls, understand what they need, schedule appointments, handle routine requests, and escalate complex needs around the clock.

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Live interaction log
Smart Support
TimeInteractionMethodResult
2:06 PMActive
New patient triage
AIAssisted
Symptoms triaged → appt booked
2:07 PMDone
Schedule cancellation backfill
AIAssisted
Slot filled: 3:00 pm tomorrow
2:08 PMActive
Billing inquiry
AIAssisted
Human team escalation (routed)
2:10 PMDone
New patient triage
AIAssisted
Symptoms triaged → appt booked
2:11 PMDone
Schedule cancellation backfill
AIAssisted
Slot filled: 2:00 pm tomorrow
2:12 PMActive
New patient triage
AIAssisted
Human team escalation (routed)
2:13 PMDone
Rx refill request
AIAssisted
Symptoms triaged → appt booked
Wait-time signalTracked
Workflow signalTracked

Automate your front desk workflow

Answer more calls

Offer extended access while giving front-desk teams more capacity, with less dependence on hold music and voicemail.

Automate scheduling

Handle booking, rescheduling, cancellations, and common appointment requests instantly.

Reduce repetitive work

Automate routine patient requests so staff can focus on interactions that require attention.

Handle complexity appropriately

When a patient's need is not simply administrative, gather relevant context and route or escalate appropriately.

See Smart Support for your organization

How it works

Patient calls
Smart Support understands intent
Routine request is handled
Appointment is scheduled or request is resolved
Staff receives exceptions that require intervention

Want to hear what this actually sounds like?

Listen to Smart Support handle a patient interaction.

Investors and Collaborators

Learn more

Book a live demo, hear the AI in action, or download more info. We'll tailor it to your practice size and goals.