Answering every call has never been this easy
Patients hate voicemail
and love Smart Support.
Turn missed calls into more booked appointments not voicemails that need dealing with and phone tag.
Preview an agent built around your practice and hear how it handles patient calls.
Start with just the calls your team misses. No IT work needed.
- Built for your practice
- Try it instantly
- Works with your phone
INSTANT AGENT PREVIEW
Ready to build
Build a Smart Support agent based on your website details so you can preview how it would handle your patient overflow calls.
Zero cost. Zero commitment. Zero IT-support needed. Our system instantly learns about your practice from your website so you can explore AI phone support first-hand.
Just enter your practice's URL, that's all.
Practice Managers Love Smart Support
“100X better than voicemail. 1000X better than having patients call back.”
Small practice? Big impact
“The team made it easy. From the day we implemented Smart Support, bookings started climbing and my front desk finally got room to breathe.”
David Boguslavsky, MD
Founder and Medical Director, PremierMD
What patients are saying about Smart Support
“I used to have to wait for a callback … I can’t tell you what a relief it is getting through.” ⭐️⭐️⭐️⭐️⭐️
“Rescheduling was easy and fast.” ⭐️⭐️⭐️⭐️⭐️
“I was convinced I was talking to a member of the team. It was all very human. Well done!” ⭐️⭐️⭐️⭐️⭐️
Hear a Smart Support sample right now. When you're ready, request an agent preview and Jake's team will prepare a voice agent around your practice.
The Difference Your Team Feels
Smart Support is built for the calls your team misses, and tuned for the way your practice actually sounds
Patients Feel Heard
Every caller reaches a natural, helpful voice instead of a recording, hold music, or a request to call back later.
No More Voicemail Monday
Messages arrive with the details your team needs, so they spend less time listening through voicemail and chasing context.
More Calls Become Bookings
Smart Support can guide patients toward appointments while they are ready to schedule — not after they have moved on.
Your Team Stays in Control
When a person is needed, the right context is ready for your team. Smart Support supports your front desk; it doesn’t replace it.
No New Workflow to Learn
No lengthy front-desk training. No complicated integration project. Start by hearing how an expertly tuned agent handles your calls.
Hear It Before You Commit
We’ll tune the experience using your practice website, make changes with your feedback, and only forward missed calls when you’re ready.
What practices see in their first month
- 30–40%fewer missed calls
- 8–12additional new-patient bookings per month
- 2–3 hoursof front-desk time recovered per day
Illustrative outcomes for a typical small practice.
Transparent pricing
Simple monthly pricing.
$850/mo just $1.16/hour for 24/7 coverage
After-hours / overflow coverage
- Emergency escalation included
- EHR integrations available
No IT project.
No new front-desk workflow or training required.
“As a solo practitioner, it’s a relief to not have to sit by the phone prepared to talk with a patient at any moment. It lets me focus on the things that matter.”
Robin Warner, D.O.
Neurologist, Robin Warner Neurology
INSTANT AGENT PREVIEW
Ready to build
Build a Smart Support agent based on your website details so you can preview how it would handle your patient overflow calls.
Zero cost. Zero commitment. Zero IT-support needed. Our system instantly learns about your practice from your website so you can explore AI phone support first-hand.
Just enter your practice's URL, that's all.
Frequently asked questions
Is Smart Support HIPAA compliant?
Yes, Smart Support is HIPAA compliant. Your Practice Success Partner can walk you through our privacy and security practices before you get started.
Does Smart Support work with my existing calendar and EHR?
Yes, many calendar and EHR integrations are available for Smart Support. Most practices start with simple system alerts and access to their dashboard, then explore integrations as needed.
Does Smart Support work with my existing phone number?
Yes, patients dial your existing number. We'll help you set it up so only the calls you miss are forwarded to our agent.
Can Smart Support make handoffs back to my team?
Yes, Smart Support can hand calls back to your team. For calls that need your team, or when a patient asks to speak with someone, we make the handoff or pass along the message.
What if I don't like my custom agent?
Changing your custom agent at any time is easy. You can make changes yourself or have your Practice Success Partner make them for you, free of charge.
Does Smart Support replace my front desk team?
No, Smart Support is here to help your existing team, not replace them. Most practices use it only for overflow and after-hours calls they would otherwise have missed.
Do patients like Smart Support?
Yes, no one likes phone tag. Most patients prefer getting the help they need or having their questions answered right away.